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03 Brand from 2–3 weeks

Brand Messaging & Voice

The voice document every other page gets written from.

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What's included

What's included

  • A positioning statement
  • Tone-of-voice pillars, named and explained
  • A vocabulary do/don’t list
  • Two rounds of revisions
  • Delivered as a shareable reference document

Who this is for

Who this is for: companies about to commission a website, a content program, or a sales deck — and want one document that keeps all of it consistent. Commission this first if you’re about to commission everything else.

Artwork illustrating the Brand Messaging & Voice process

The one service that starts with a conversation.

Every other package starts from a written brief. This one, on the Signature tier, starts with a live discovery workshop with your team — because a voice document built without hearing how your team actually talks about the business is just our guess at it. From there: draft → edit → proofread → deliver, with a Q&A round once your team has lived with it.

Full process →

What clients say

“We finally have a document every new hire reads before they write a single sentence for us. Support replies, the site, our deck — it’s the same company again.”
Elena Rossi, Brand Lead, Casa Ventura (boutique hospitality group)

Illustrative sample quote, written to represent the feedback our work earns — a verified client quote will replace it as projects are completed.

Sample artwork for Brand Messaging & Voice

Packages & pricing

Foundations

€1450.00

One-off · 2–3 weeks

  • Positioning statement
  • Tone-of-voice pillars, named and explained
  • A vocabulary do/don’t list

2 rounds included

Not sure which tier? Start a project →
Most popular

Complete voice guide

€2600.00

One-off · 3–4 weeks

  • Everything in Foundations
  • Messaging pillars + audience-specific tone notes
  • Example rewrites of 3 of your existing pages

2 rounds included

Not sure which tier? Start a project →

Signature

€3900.00

One-off · 4–6 weeks

  • Everything in Complete voice guide
  • A live discovery workshop with your team
  • Full brand-voice guidelines document + one round of team Q&A

3 rounds included

Not sure which tier? Start a project →
Bespoke scope? Start a project →

Frequently asked questions

Because it’s foundational, not supplementary — everything else on this site (website copy, email, landing pages, product descriptions) is faster and more consistent once this document exists. It’s priced as the source document, not an add-on.

That’s the point of it. The Complete and Signature tiers are written explicitly so any writer — in-house, freelance, or AI-assisted — can follow the rules correctly without us in the room.

Not strictly, but it helps — see ‘Related services’ below. Many clients commission this first, then the website copy is written directly against it.

A structured session (remote or in person) with your team to surface how you actually talk about the business — internally and to customers — before we draft anything.

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Commission this first if you’re about to commission everything else.